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1
Professional Customization Service
Provide professional system design, solutions, and reliable cone processing equipment according to different customer needs, and provide complete customer service, from R&D design, production, and manufacturing to after-sales service.
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2
Quality Control and Certification
The company strictly follows international quality management system standards. To ensure that each ice cream cone machine has undergone strict quality inspections and certifications, and provide safe and reliable equipment.
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3
Training and Technical Support
Provide comprehensive technical training and operational guidance to ensure customers are able to master the daily operation and maintenance of cone machines and improve production efficiency. At the same time, the company will regularly update technical information.
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4
Continuous Improvement and Innovation
Our company will continue to gather customer feedback and continually improve product performance and service quality. At the same time, manufacturers will invest in R&D resources to develop new technologies and new products that meet market changes and personalized needs.
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Production Capacity
--How many cones can ice cream cone machine produce per hour? --Production capacity varies with the machine's degree of automation. For sugar cones, the capacity range is 300-7,500 pieces/h, and for wafer cones, the capacity range is 500-9,000 pieces/h.
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Customization Capacity
--We'd like to customize cones with special designs. Does your company provide this service? --Of course, you can provide drawings, and our company will customize them according to your needs.
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Equipment Operation
--Is the machine easy to operate, and how much training is required? --Our company provides various operating instructions: operating manuals, operating videos, and, if it involves installing the solution, we will provide on-site operational training.
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Quality and Safety Control
---Has your machine passed the corresponding quality certification? ---Our cone machine has passed ISO:9001 and CE certification, and the parts that come into contact with food are made of food-grade materials. The parts are manufactured by internationally renowned brands, ensuring safety.
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After-sales Service
---If the machine fails, how long will it take your company to respond and repair it? ---We will respond within 12 hours and hire professional technicians to communicate with you about the problem and resolve it quickly.
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Delivery and Installation Time
---How long does it take from order to delivery? ---Different devices take different amounts of time to produce, so delivery times may vary. Contact us for more details: Email: lisa@gelgoog.com, WhatsApp: +8615515571373.